Overview
Technical Support Engineer - Framery Oy - Tampere, Finland
Human Resources Specialist
Job Description
Seeking a Technical Support Engineer to assist customers with claims, spare parts, troubleshooting, and technical documentation. Hybrid work model based in Tampere, Finland.
Company Information
About
Framery Oy on osakeyhtiö, jonka toimiala on konttori- ja myymäläkalusteiden valmistus ja kotipaikka Tampere. Vuonna 2023 Framery Oy työllisti 367 henkilöä ja sen liikevaihto oli 130,0 milj. euroa, laskien 6% vuoteen 2022 verrattuna. Työnantajalla on tällä hetkellä 4 avointa työpaikkaa Duunitorilla, katso kaikki avoimet työpaikat täältä.
Financial Overview (2024)
Framery Oy was profitable in 2024 with revenue of €130.0M and a profit margin of 0.2%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Experience in technical product support
- Proficiency in English, additional languages a plus
- Strong interpersonal skills
- Customer-centric approach
- Adaptable and quick learner
Responsibilities
- Serve as initial contact for customer inquiries
- Investigate hardware support requests
- Create technical documentation
- Troubleshoot product issues
- Follow up on cases
Field
Customer service
Education Level
None required
Specialisations
- Customer support
- Technical troubleshooting
Overview
Job Description
Seeking a Technical Support Engineer to assist customers with claims, spare parts, troubleshooting, and technical documentation. Hybrid work model based in Tampere, Finland.
Company Information
About
Framery Oy on osakeyhtiö, jonka toimiala on konttori- ja myymäläkalusteiden valmistus ja kotipaikka Tampere. Vuonna 2023 Framery Oy työllisti 367 henkilöä ja sen liikevaihto oli 130,0 milj. euroa, laskien 6% vuoteen 2022 verrattuna. Työnantajalla on tällä hetkellä 4 avointa työpaikkaa Duunitorilla, katso kaikki avoimet työpaikat täältä.
Financial Overview (2024)
Framery Oy was profitable in 2024 with revenue of €130.0M and a profit margin of 0.2%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Experience in technical product support
- Proficiency in English, additional languages a plus
- Strong interpersonal skills
- Customer-centric approach
- Adaptable and quick learner
Responsibilities
- Serve as initial contact for customer inquiries
- Investigate hardware support requests
- Create technical documentation
- Troubleshoot product issues
- Follow up on cases
Field
Customer service
Education Level
None required
Specialisations
- Customer support
- Technical troubleshooting